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Terms of Use

Terms of Use

These website terms and conditions (“Terms of Use”) apply to use of the website and by using the website you agree to be bound by these Terms of Use. These Terms of Use are governed by the laws of New South Wales Australia. If any part of these Terms of Use is found to be invalid or unenforceable, it shall be served without affecting the remainder. 

Please read these Terms of Use carefully. If you do not agree to these Terms of Use you should not obtain or use information, services or products from this website.

This website exists for the benefit of those individuals interested in information on NeoStrata products in Australia or purchasing NeoStrata skincare products in Australia only.

It is run by RealDerma Pty Ltd (ABN 57 079 623 411), the official NeoStrata Australian distributor. RealDerma Pty Ltd reserves the right to modify any of the Terms of Use and Privacy Policy at any time.

Product Information

Prices of products displayed on the Neostrata Australian website are current at the time of display and are all displayed in Australian dollars. We take every reasonable care to ensure accuracy of all products listed. However, RealDerma Pty Ltd is not liable for any errors in pricing and description.

Always Check the Information

RealDerma Pty Ltd provides information on the NeoStrata Australian website for informational purposes only and it is not a substitute for professional care.

RealDerma Pty Ltd continuously updates its website and the website is subject to change without notice and should never be relied upon as the basis for doing or failing to do something.

No Liability

RealDerma Pty Ltd does not make any representations regarding the use and results obtained from the information on this website and no warranty or guarantee of a cure is expressed or implied with any information in this website.

In no event RealDerma Pty Ltd, its employees or associates by liable to any person or individual for any loss or damage whatsoever which may arise out of the use of this website or any of the information available at the website. Any advice is to be used at your own discretion.

You agree to defend, indemnify, and hold harmless RealDerma Pty Ltd, its officers, directors, employees, agents, subcontractors, licensors and suppliers from and against all claims, actions, demands, liabilities and settlements, including, without limitation, reasonable legal fees on a solicitor/own client basis, arising from connection with your use of the website resulting or alleged to result from, your use of the website, or your violation of any of these Terms of Use.


If you wish to establish a link to the NeoStrata Australian website from your website, you must seek our prior written consent.
This website may from time to time contain hyperlinks to other websites. Such links are provided for convenience only and RealDerma Pty Ltd is not responsible for the content and maintenance of or privacy compliance in relation to any linked website. Any hyperlink on our website to another website does not necessarily imply our endorsement, support or sponsorship of the operator of that website or the information and/or products that they provide.


NeoStrata® is the trademark of NeoStrata Incorporated and may not be used without prior, specific, written request, sent to customerservice@realderma.com.au or RealDerma Pty Ltd, PO Box 173, Lane Cove. NSW 1595, Australia.

Copyright and Intellectual Property

Copyright for content on this website is the property of NeoStrata Incorporated, US and managed on their behalf in Australia by RealDerma Pty Ltd. Material on this website may be viewed and reproduced in hard copy for your personal reference. Unless otherwise permitted by law, the material and information on this site may not be otherwise reproduced or displayed an may not be distributed to any person or incorporated into any other website or materials without prior written approval from RealDerma Pty Ltd.

Intellectual property rights for software, scripts, programming code, animation and processes used in this website are the sole property of RealDerma Pty Ltd without limitation, all copyrights and other proprietary rights inherent therein.

Security Risk

Third parties may intercept or modify transmissions to and from this site and it is possible that computer viruses or other defects may be contained in the files obtained from or through this site.

Questions and comments

If you have any questions, comments or corrections about the information on this site, please email customerservice@realderma.com.au. It is understood that you disclaim and waive all rights in any ideas or suggestions that you submit to RealDerma Pty Ltd. You further agree that RealDerma Pty Ltd will be free to use those ideas or suggestions in any way without obligation to you and you warrant that you are free to disclose the same without obligation to any other party.

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